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Permalink Reply by Catherine (Xero) on November 3, 2010 at 0:26
Permalink Reply by Earl Rudolfo on November 3, 2010 at 13:28 Hi Earl and Catherine
IMHO it is a real pity that a serious professional product like XERO which is beautiful in concept and has cost a lot of money to build nevertheless continues indisputably (as far as I can tell) to comprehensively fail, after years of development, by giving users neither a properly conceived, integrated audit trail nor any comprehensive, integrated data export facility (plus its import facilities are also sadly handicapped) - see the other posts on this also.
Why XERO avoids this puzzles me...... but then from my experience when you look closely at software performance via access to comprehensive data exports and audit trails the end-user is enabled to identify and prove when any errors in their figures arise from software glitches (which are of course inevitable in complex online systems) and this can be embarrassing for the software vendor. ... maybe this is the real reason - certainly I have not come across any mention of error rates in this software but most certainly the real world data error rate will not be Zero! (pun and double entendre intended!)
Alec Dempster
Yes very frustrating. I'm a business owner and need to be able to log in and see what our accountant has done each day. It makes it impossible to supervise.
Permalink Reply by Heather Smith on February 28, 2012 at 1:19 Glad to see this has been raised, and yes I would like to be able to access a detailed audit report, so I am aware of who has entered what, both by transaction date, and date entered.
Permalink Reply by Catherine (Xero) on March 7, 2012 at 22:07 At the moment the journal report mentioned above is the most thorough record but we are working on something to consolidate the history & notes currently written across the app, which will include more history items in time as we introduce them.
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